Privacy Policy

At Elitestore.co.za, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make use of our services at www.elitestore.co.za

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

This website is operated by Elitestore.co.za, located in Centurion, Gauteng Province, South Africa, by Lifestyle Center, Postal Code 0157.

2. What Information We Collect

We may collect and store the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Physical Address

  • Payment Information (Note: we do not store cardholder data directly)

  • Other information necessary to create and maintain your account

We may also collect non-personal technical data such as browser type, device type, and IP address to help improve our website performance and user experience.

3. How We Collect Information

We collect personal data in the following ways:

  • When you register or create an account

  • When you place an order or book an appointment

  • When you subscribe to marketing communications

  • When you use our site and services (via cookies or tracking technologies—only where necessary)

  • When you communicate with us through the platform

4. Use of Personal Information

We use your personal data to:

  • Operate and improve the functionality and content of our website

  • Provide you with our products and services

  • Create and maintain your user account

  • Communicate with you about your orders or appointments

  • Send you promotional or marketing communications (with your consent)

  • Comply with legal obligations

5. Sharing of Information

We may share your information with third parties under the following circumstances:

  • Payment Processors: We do not store or collect cardholder data directly. All payments are processed securely through third-party processors.

  • Shipping and Courier Services: To deliver your purchased products.

  • Third-Party Services and Links: Our website may contain links to third-party websites and content. We are not responsible for the privacy practices of such third parties.

  • Service Providers and Affiliates: Who assist us in managing the platform or marketing our services.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies only where necessary, such as:

  • Ensuring the website operates properly

  • Maintaining session security

  • Enhancing user experience

7. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of receiving marketing communications

You can make these requests through the contact options available on our platform.

8. Data Security

We take your data security seriously. Measures include:

  • SSL encryption for data transmission

  • Secure servers and restricted access

  • Physical and mechanical protections for stored data

  • Personal Information may be stored locally or on third-party servers located outside of South Africa

While we implement necessary security measures, please note that no transmission over the internet or wireless networks can be guaranteed to be 100% secure.

9. User Accounts

Creating a user account is required to make purchases or book appointments. This ensures proper product delivery and service allocation to the right customer.

10. Children’s Privacy

Our website is intended only for individuals over the age of 18. We do not knowingly collect personal information from minors under 13 years of age. Purchases require confirmation of age.

11. International Users

We do not offer services to users in the EU, UK, or California. This policy is governed under the laws of South Africa.

12. Contact Us

For any privacy-related questions or concerns, you can reach out to one of our consultants through the communication methods provided on the platform at www.elitestore.co.za

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. We recommend checking this page periodically for updates.

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